Privacy Policy
Coffee Mundo® is aware that you may wish to know about how we treat your personally identifying data and information, such as name, address, telephone numbers or e-mail address (“Personal Data”) that you may provide to us. Therefore we have established this Privacy Policy to explain our use of your Personal Data as well as our reasonable precautions to keep your Personal Data secure and confidential.
By ordering our products and using our services, you are consenting to the Personal Data collection and use practices described in this Privacy Policy, as adapted from time to time. We reserve the right to modify our Privacy Policy and invite you to consult this Privacy Policy from time to time in order to take knowledge of these changes.
The terms of this Privacy Policy are without prejudice to any possible agreement or appointment you may have made with us, which shall prevail over the terms of this Privacy Policy.
1. Duty of confidentiality
Coffee Mundo® does not collect and process any Personal Data except when voluntarily provided by you. We ensure compliance by our employees with strict standards of security and confidentiality and in processing your Personal Data we pledge to fully comply with internationally recognized standards of privacy protection.
2. Intended use of your Personal Data
Coffee Mundo® collects and processes your Personal Data only for specific and limited purposes which we inform you about when you wish to use certain services. For example, we may collect and use Personal Data to provide you with our products or services, to bill you for products or services you request, to verify your credit, to market products and services we believe might be of interest to you, to receive newsletters, or to communicate with you. In addition, we may use your Personal Data to evaluate the effectiveness of and improve our services to our visitors and customers. We can use it for our own internal statistics to evaluate customer interests as well as purchasing and other trends among customers and to better determine product development and marketing strategies. By submitting your Personal Data, you expressly agree with such use. Coffee Mundo® keeps your Personal Data only for as long as is reasonably needed for such purposes and in accordance with any applicable legal or ethical reporting or document retention requirements.
Most of our services do not require any form of registration, thereby allowing you to visit our website without telling us who you are. However, some services may require registration. When you register with us, you may need to complete certain fields (some are required, some optional) as well as to create a username and password. In these situations, if you chose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of our website and we may not be able to answer your questions.
3. Non-Disclosure of information
Coffee Mundo® shall never sell, rent, share or otherwise distribute or make available your Personal Data to third parties outside of Coffee Mundo®, except when required to do so for legal or regulatory purposes. However, Personal Data may occasionally be transferred to third parties, who act for or on behalf of Coffee Mundo®, for further processing in accordance with the purposes for which your Personal Data were originally collected. When disclosure of Personal Data to third parties is likely or necessary for whatever reason, Coffee Mundo® shall ensure that such third parties provide the same level of protection as Coffee Mundo®, and shall require them to process the transferred Personal Data only for the purposes you approved and on a secure and confidential basis.
4. Access to your Personal Data
We always try to ensure that your Personal Data are up to date, correct and complete.
You have the right to access and update your Personal Data or to request us to delete them. If you wish to access, correct or delete your Personal Data, please contact Coffee Mundo® at the following addresses: info @ coffeemundo.com. Your request will be processed with appropriate speed and accuracy.
5. Security & confidentiality
We do everything possible to take all reasonable steps in order not to allow your Personal Data to be seen by third parties other than those who act for or on behalf of Coffee Mundo® and have agreed to treat your Personal Data with the needed confidentiality and security. Access to Personal Data is restricted to those employees who need to know it and who are well-known with strict standards of confidentiality in handling your Personal Data.
To ensure the security and confidentiality of the Personal Data that Coffee Mundo® collects online, we use data networks protected by passwords and standard firewalls as well as SSL-certifications (Secure Socket Layer). Although we have tried to create a secure, reliable and trustworthy website for our visitors, please be aware that in general the Internet is not regarded as a complete secure environment. Therefore the confidentiality of the Personal Data provided by you or any material transmitted via our website or e-mail cannot be guaranteed by Coffee Mundo®. Thus, we cannot be responsible or liable for the security of your Personal Data on the Internet.
6. Anonymous data & cookies
Most of the information we collect from our website is anonymous. When you visit our website, we do not collect any Personal Data unless specifically, voluntarily and consciously provided by you. Anonymous information is processed by Coffee Mundo® to help improve the content of our website, to customise our website for our visitors and to learn more about them and how they use our website. In order to gather anonymous information such as browser type, operating systems and the date and time of access, Coffee Mundo® may use “cookies”. Cookies by themselves cannot be used to discover the identity of the user. A “cookie” is a small piece of information which is sent to your browser and stored on your computer’s hard drive.
7. Personal data and children
To respect the privacy of children and to comply with the laws designed to protect children, children under the age of 18 do not have to provide any Personal Data. Coffee Mundo® will not intentionally collect, use, or disclose Personal Data from a minor under the age of 18, without obtaining prior authorisation from a person with parental responsibility (parents, guardian).
Our website reaches a general audience and is not designed for nor intended to collect Personal Data from children under the age of 18. We do ask parents to supervise their children while surfing the internet.
8. Links to other websites
As a service to our visitors, our website may contain hyperlinks to other websites that are not operated or controlled by Coffee Mundo®. Therefore, Coffee Mundo® cannot be responsible or liable for the content of such websites or the privacy practises of such other parties.
9. Contact with Coffee Mundo®
Should you have any questions or complaints about this Privacy Policy, or if you wish to make any recommendations or comments to improve the quality of this Privacy Policy, please contact Coffee Mundo® at the following address: info @ coffeemundo.com. We can assure you that we do our utmost to constantly improve the protection and security of the Personal Data you provide to us.
12/2011 Coffee Mundo®